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We're pleased to offer the following services at Pets First Veterinary Center:


Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. We are open for scheduled appointments from:

  • Monday to Friday: 7am - 6 pm
  • Saturday: 8 am - 2 pm

Emergencies are accepted anytime our clinic is open. If you feel you have an emergency with your pet, please call us or come to the hospital immediately. If possible it is best to call before coming in so that a staff member can advise you on your particular emergency.

Emergency & Urgent Care

We have a veterinarian and personnel on duty 6 days a week who are trained and equipped to handle any urgent care your pet has during normal hours that we are open. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such a snail bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately. If possible it is best to call before coming in so that a team member can advise you on your particular emergency.

We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment. Our veterinarians will work to "squeeze" you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.

For emergency and urgent care after normal hospital hours there are several veterinary emergency care clinics in our area that we have a working relationship with. All of these emergency clinics provide quality emergency care.

Mission Pet Emergency @ 8202 North Loop 1604 (210) 691-0900

Emergency Pet Clinic @ 8503 Broadway at Loop 410  (210) 822-2873

Emergency Pet Clinic @ 503 E. Sonterra Blvd in Stone Oak (210) 404-2873

Animal Emergency Room @ 4315 Fredericksburg Rd outside Loop 410 (210) 737-7380 

Types of Pets Seen

Because our clients keep many different animals as pets, at Pets First Veterinary Center, we offer care for the following :

  • Dogs
  • Cats
  • Rabbits*
  • Ferrets*
  • Pocket Pets (Guinea pigs, hamsters,gerbils, etc.)*

*Select veterinarians only. Call us for more information.

Hospital Tours

We are proud of our hospital and invite our clients to tour our state of the art facility. Since there are limited times during the day that tours can be conducted, please schedule your tour with any of our client service staff so that you can see for yourself where your pet receives such good care.

Payment For Services

Pets First Veterinary Center accepts payment via cash, check, MasterCard, Visa, and Care Credit.  So that we can continue to provide you high quality service utilizing the best medical technologies, we request that payment be made at the time services are rendered. If you have health insurance for your pet we will be happy to assist you with filing your claim.

We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges.